About Us

The scoop on JT Web Service

JT Web Service LLC is a web agency based in Maryland providing web services throughout the USA. We help businesses of all sizes succeed online, and at every step of the way we deliver high-quality AI Receptionists, Website design & hosting, and Reputation Management at affordable prices.

We recognize that price and quality is very important, and with that in mind, our prices are extremely competitive so you keep more money in your pocket.

Our team of experienced designers and web experts are committed to:

* Creating professional AI Receptionists that work 24/7 for you.

* Websites that are not only visually appealing, but also designed for security, to drive traffic, generate leads, and increase conversions.

* Managing your online Reputation.


We are proud to serve businesses in Maryland and all over the country, and we look forward to helping your business thrive online. Thank you for considering JT Web Service for your web service needs.

FAQs

Commonly asked questions and answers!

AI Receptionist FAQs:

Do I need special hardware?

No. Your AI Receptionist works with your existing phone number.

Is the voice natural?

Yes — it sounds like a real, professional receptionist trained for your business.

Can I customize how it answers?

Absolutely. You control the script, tone, message handling, and call routing.

What if customers ask questions the AI can’t answer?

It automatically collects the questions and sends it to you. This allows you to respond directly to the customer and/or contact us to update the AI.

How fast can it be set up?

Within 24 to 72 hours after you complete the onboarding form.

Reputation Management FAQs:

What is Reputation Management?

Reputation Management is a service that helps monitor, improve, and protect your business's online reviews and reputation across major platforms like Google, Facebook, and Yelp. We help ensure potential customers see the best version of your business when they search online.

Why are online reviews important?

Online reviews influence purchasing decisions. Many customers read reviews before choosing a business, and even a few negative reviews can impact trust, credibility, and revenue.

Which review platforms do you monitor?

We monitor the major review sites that matter most to local businesses, including Google, Facebook, and Yelp.

How does your Reputation Management service work?

Our service continuously monitors your reviews, helps encourage satisfied customers to leave positive feedback, and provides tools to respond to reviews quickly and professionally from a centralized dashboard.

How much does Reputation Management cost?

A fixed $150 per business location. Online reviews are generally location based, so each business location has a unique identity.

Website FAQs:

Why should I use JT Web Service to create my website?

Maybe you created your own website and the design didn't turn out quite how you anticipated, or you have an outdated website that needs to be updated but you don't want to spend a lot. For us, quality and good service do not have to be expensive. We are committed to helping small businesses and have long standing success and many happy clients.

What's included in the monthly service fee?

The monthly service fee includes hosting, SSL certificate, ongoing maintenance and support for our clients to ensure that their websites remain up-to-date and functioning properly. This can include things like updating content, fixing any bugs or issues that arise, and making sure that the website is compatible with the latest web standards and technologies.

What platform will my new site be built on?

We build our sites on a proprietary website building platform that only digital agencies have access to and is specifically designed for building small business websites. We use Rackspace and AWS to provide reliable, rock-solid hosting and all of our sites include an SSL Certificate and are loaded on a 256-bit encrypted https: connection for added security.

Will my new website look good on smartphones?

Yes. All of the websites we design are built to be responsive, meaning that they will automatically adjust to fit the screen size of any device. This ensures that your website will look great and be easy to use on desktop computers, laptops, tablets, and smartphones.

Do you offer SEO optimization as part of your services?

Yes, our websites are search-engine optimized as part of our website design and development services. Relevant keywords are included and updated periodically. We also submit your optimized website to search engines monthly. This improves its visibility and ranking in search engine results pages. These services are included as part of your monthly maintenance fee.

Can I use my domain from my previous site?

Yes. It is generally possible to use a domain from your previous site for your new website as long as you still own it. Depending on your hosting provider, there may be a process or fee for transferring your domain to a new website. Our team will be happy to assist you.

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